On The Precipice of Mediocrity, Teetering
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| I Am John's Stomach Pains. On The Precipice of Mediocrity, Teetering |
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Thursday, November 01, 2007 UPS: Unbelievable Piece of Shit For those not in the know, Night Nurse and I moved last weekend into our new digs. While we really liked our old place, the new place is a bit bigger, we have a two-car garage, an actual backyard, and it's about ten minutes closer to work for both of us (in fact, I think Kris can get to work in under 4 minutes now). Only problem is Kris's school is now a bit further away, and the Outlaws (and Chloe) no longer live within walking distance for us. The move went smoothly, as the Outlaws, along with Kris' brother and fiancee (aka Robin Hood and Blondberry) were kind enough to help us move all the big stuff over in two moving truck trips in the span of just 8 hours or so. Not a single thing broken, and in time to be able to catch both my Red Sox continue to dominate, and my Nittany Lions put on a game that showed that Ohio State sadly deserves the razzum-frazzum number one spot. Anyway, while the move has gone well, I did run into one major fucking annoyance this week, and that is the sheer incompetence of UPS. Now, conservatives says that when comparing government run programs to private enterprise, the private companies always come out smelling like their shit don't stink, but holy hell, did I get a lesson in the true meaning of "What Can Brown Do For You." Basic setup: on Friday, UPS attempted to drop a package off at our old address at noon. Naturally, we weren't there, and as it required a signature (for reasons I still can't grasp... it's just NutriSystem food) they couldn't drop it off. Said they'd try again Monday. Fine. Come Monday, I go to the UPS place at 5:15 to see if the package is there. No luck, they attempted to deliver again that day, and it was still on the truck. Again, I fully understand, I should have gone online and asked them to Will Call it over the weekend. Still, they have a half hour window from 7:15 - 7:45 later that night to pick it up. I say thanks, and head home. Cut to 7:05, and I head out to the place that's under 10 minutes away. Kris is in the process of making dinner, and I tell her I'll be back in 20 minutes, so shoot for the food to be ready then. I get there at exactly 7:15, but the doors are closed. Five minutes later, still closed. Eventually, it opens, and there's already a line formed. I'm about fourth in line, and by the time I'm helped it's 7:25, the time I originally shot for being home. Problem is, all the people in line had all their packages on a little gurney, and my large box is clearly not there. I've also noticed the guy handling the the transactions (the only guy there) is writing them down on a little legal pad. I eventually find out this is because the previous guy at the desk shut down the computer when he left. Amazingly, I am able to resist from asking the moron why he doesn't just push the bright little power button, as that would clearly be a solution to the problem. So, the guy picks up the phone and calls someone to track down where the box is. After a few minutes, it's clear that it's still on the truck, and was never pulled, even though it was clearly marked in the computer to be pulled. I text Night Nurse that I'll be late. A guy in the back goes to look in the truck for the package, while I wait with the proverbial thumb up my ass. Cut to, 10 minutes later. Call comes in. The package isn't on the truck. It's been sent into processing by mistake. They ask if I'd like to wait 10 or 15 minutes, see if they can find it. I sigh a big no, and just say I'll come back tomorrow, just put it on Will Call for me so I can get it on my way home. It is now 7:45, my food is cold, and I missed out on eating dinner with my girl. Scene: Next day, and I leave work early, yet again, to pick up the package before the doors close, as I want to head up to the old place to remove any remaining loose items and empty the fridge. I arrive, and surprise-surprise, the package isn't at Will Call. They check the computer, and whaddayaknow, they attempted to deliver the package yet again. It's still on the truck on the road. Would I like to come back later that night and pick it up? I sigh and shake my head no. "Well the good news is this was the third attempt, so it'll definitely be here tomorrow for you to pick up." Yay. So, the next day I eventually get the package, as I leave work early yet again. Huzzah! I just got a call from UPS. They tried delivering another package today. Would I like to set it up for Will Call? Does this cycle never end? Update: So like I said, we got a call saying they were trying to deliver a package yesterday, but as they could tell the house was completely empty, they were kind enough to call. I told them we'd moved, and they could just leave it with Will Call tonight. We show up at 7:15. No package on the gurney. The guy has someone check in the back. Nothing there. He has someone search in the computer, but seeing as we don't have the packing slip (remember, just a call), apparently it's impossible to track a package by, oh, I don't know, a last name, or an address. In the hopes of getting something that night, we actually call Papa Outlaw to run by the house, see if there is a sticker, and if he can give us the tracking number. Heads over there, but obviously no sticker. Thirty minutes later... yes, it is now past 7:45, there is still no package, no tracking of the package, and we just give up. We provide our new address, which is written down on paper, so I doubt that'll get in the computer correctly. I doubt I'll ever send anything by UPS ever again. Sadly, though, if I want to keep losing the weight, NS delivers only through UPS... posted by Holz | 11:22 AM | Rant & Rave, Bitches! (5) 5 Comments:
Must be a left coast thing with UPS. Out here on the right coast they're the best! I've got the same guy that always delivers stuff to our place...even leaves Bailey a treat all the time! She even looks in the truck for it!
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Customer service and common sense are dead. Don't bother to make phone calls or show up in person, it is a waste of time. Cut yourself off from human contact. Text message or email people, don't call them. Don't talk to your neighbors. Ignore everyone outside your monkeysphere, they are faceless numbers, not people. Resistance is futile, you will be assimilated.
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I didn't post my previous rant at at 9:41 am, by the way, it was 12:41 pm. Stupid time difference. That was why nobody outside of New England saw the Red Sox win the world series here on the East Coast, the damn games were on till 2 in the morning. That is why baseball is dead, too.
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Wait a minute, Chris, you've lost me. I think you should tell us how you really feel :-)
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I am just being dramatic. That way, maybe then someone will pay attention to me. (sniffs, stares off into the distance, a solitary tear sliding down his cheek)
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"Let a man get away with fuckin' you once, you stay bent over so's he can fuck you again whenever he damn well pleases. An' if one man can do it? Another will too. An' another, an' another still. So's being fucked, that's yer life. 'Til who you were, you ain't. 'Cause all you are is an asshole." 100 Bullets #42 | |||||
